Terms and Conditions of Use
Effective Date: 20th August, 2023
These Sudoku Games (the “Sudoku”) Terms and Conditions of Use（the “T&C”）set forth the terms and conditions for the use of any and all services and products (the “Services” or the “App”) provided by us (the “we” or “us” or “our”) to Users of the Services (the “you”, “your”, “User” or “Users”).
If the company discovers or receives reports from others or complains that the user violates the provisions of this agreement, the company has the right to review and delete the relevant content, including but not limited to the user information, at any time without notice, and to include the violation account according to the seriousness of the case. Not limited to warnings, account bans, device bans, functional bans, and notify users to process results.
Users who have been banned due to violation of this Agreement may contact the company by themselves. Among them, the user who is blocked by the function will automatically resume the banned function after the expiration of the ban period. The banned user can submit an appeal, and the company will review the appeal and make a reasonable judgment on whether to decide whether to change the penalty.
Users understands and agrees:
The content referred to in this Agreement refers to any content that is transmitted, uploaded, and shared by users during the use of “Sudoku”, including but not limited to registration information such as account avatar, name, user description, and authentication materials. You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations.
Subject to your complete and ongoing compliance with all the terms and conditions set forth in these Terms (including without limitation payment of any applicable fees and compliance with all license restrictions), “Sudoku” grants you permission to access and use the application, only for your personal use. You may not reproduce, distribute, publicly display, or publicly perform any part of the application. You may not use the application for any purpose other than a purpose for which the application is expressly designed. If you are prohibited under applicable law from using the application, you may not use it.
All intellectual property on the App is owned by “Sudoku” or its licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are owned, registered and/or licensed by “Sudoku”. All content on the App (except for Personal Information), including but not limited to text, software, scripts, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content is a collective work under the United States and other copyright laws and is the proprietary property of “Sudoku”; All rights reserved.
The App may contain links to websites, applications or other products or services operated by other companies (“Third Party Platforms”). “Sudoku” does not endorse, monitor or have any control over these Third Party Platforms, which have separate Terms of Service and privacy policies. “Sudoku” is not responsible for the content or policies of Third Party Platforms and you access such Third Party Platforms at your own risk.
The App contains services and features that are available to certain mobile Devices. Your carrier’s normal rates and fees apply. Not all mobile services will work with all carriers or Devices. By using Sudoku’s mobile services, you agree that we may communicate with you by electronic means to your mobile Device and that certain information about your use of these services may be shared with us. If you change or deactivate your mobile phone number, you must promptly update your account information to ensure that we don’t send your messages to a different person.
You may be able to buy and/or otherwise obtain things like cosmetics, in-game enhancements or virtual currencies and there are some additional legal rules for them. They do not have any “real world” monetary value and you cannot buy, sell or trade these with other users.
We may let you purchase and/or otherwise obtain (for example, by completing offers or watching in-game advertisements) virtual, in-game digital items and content including, for example, cosmetic and in-game enhancements and other downloadable content (“Virtual Goods”). You may at our discretion be able to buy certain Virtual Goods with “real world” money and/or virtual currency (which you may be able to earn by playing the game and/or purchase with “real world” money) (we will call this “Virtual Currency”). We are the sole provider and issuing authority regarding Virtual Goods and Virtual Currency and only the App users can use them.
If you buy Virtual Goods and/or Virtual Currency, you agree to the pricing, payment and billing policies applicable to them, as notified to you at the time of purchase. You are responsible for ensuring that you have authorization to use any chosen payment method, which includes obtaining account-holder/parent/guardian approval if applicable. You are responsible for ensuring that this authorization is maintained at all material times. Do not make inappropriate charge-back or refund requests. You are responsible for applicable fees and taxes. All payments are non-refundable and non-transferable except as expressly provided in this Agreement.
Virtual Goods and Virtual Currency are digital items only with no cash-value or real world existence and cannot be “bought”, “sold”, gifted, transferred or redeemed, whether or not for other Virtual Goods, Virtual Currency, “real world” money, goods, services or items of monetary value. Trading Virtual Goods or Currency is prohibited (unless we specifically permit otherwise in the App). Our right to use any Virtual Goods and Virtual Currency that you obtain is limited to a limited, non-exclusive, non-assignable, non-transferable, non-sub-licensable, revocable license to use such Virtual Goods and Virtual Currency solely for your personal entertainment and non-commercial use in our Service only. You have no property interest or right or title in any Virtual Goods or Virtual Currency, which remain our property. We reserve the right to reverse, change or amend Virtual Goods or Virtual Currency transactions or other matters if necessary to protect the our Services and/or to enforce this Terms of Use.
In order to protect our Services, users and to stop fraud, we may impose limits on use of Virtual Goods and Virtual Currency (including transaction limits and balance amounts). Virtual Goods and Virtual Currency do not expire, but we reserve the right to change or amend that if necessary. We are not obliged to provide Virtual Goods or Virtual Currency to you. We reserve the right to revoke from users (without notice or compensation) any Virtual Goods and/or Virtual Currency that have been obtained by users by way of (for example) bug, hack or exploitation of our Services or promotional offers.
The existence of a particular offer for Virtual Goods or Virtual Currency is not a commitment by us to maintain or continue to make the Virtual Goods or Virtual Currency or that offer available in the future. The scope, variety and type of Virtual Goods and Virtual Currency that you may obtain can change at any time and we have the right to manage, regulate, control, modify or remove Virtual Currency or Virtual Goods in our sole discretion if we consider any of this necessary for the ongoing operation of our Services or for other legitimate reasons, in which case we will have no liability to you or anyone for the exercise of such rights. We will endeavour where possible to give you reasonable notice of any such changes and to explain the reasons why.
Subscription Services are additional services that provide to you in a form of subscription. You can find the features and contents included in the Subscription Services on “Sudoku”. You shall abide by these T&C, the fees for the Subscription Services, the payment method thereof, as well as other terms and conditions of use posted on the Services.
You are solely responsible for keeping your account password secure so that no third parties apart from you have access, use and utilize the Subscription Services.
You may receive the Subscription Services in exchange for payment of a fee on a weekly, monthly or annual basis (“Paid Subscription”), your access and Paid Subscription begins as soon as your initial payment for Subscription Services is processed (except if you change the type of your Paid Subscription). When you purchase your selected Paid Subscription, you will have access to any Subscription Services item or content currently available within that Paid Subscription for the period you have chosen for your Paid Subscription.
You can change the type of your Paid Subscription by unsubscribing from the previous type and selecting a new type.
Please note that in accordance with applicable laws, if you choose to subscribe to the App, the Subscription Service will automatically renew based on the term you select (e.g., on a weekly, monthly or yearly basis) at the then-current subscription price (plus applicable tax or applicable tax based on billing address) on the renewal date without requiring you to take any additional actions until you unsubscribe.
You can unsubscribe from our Subscription Service at any time for any reason.After canceling the subscription, you still have the full right to use all current services until the end of the subscription period you canceled. At the end of the current subscription period, you will no longer have the right to use our Subscription Service.
Payments for Subscriptions are nonrefundable. We do not provide partial refunds or credits for unused periods. Following any cancellation of your Subscription you will continue to have access to the features through the end of your Subscription term.
We may offer you a free trial period (“Trial period”). After the Trial period, the regular price for the Subscription will be charged.
The price will be charged on the last day of the Trial period. Should you not wish to continue the Subscription once the Trial period ends, you must cancel it in your Personal area in the App no later than 24 hours before the trial ends.
We reserve the right to remove or cancel the Trial Period or to change the features of the Trial period at any time.
Notwithstanding the foregoing, if you are a resident of the EEA or the UK, you have 14 days from the date you signed up for a Subscription to cancel for any reason and receive a refund, provided that we may charge you or withhold from your refund the value of any features used through your account during such period. If you signed up for a Free Trial, the 14-day period begins on the date that you signed up for the Free Trial. If we accept your refund request, you will receive a credit to your original Payment Method. If we are unable to credit that Payment Method, your refund may not be completed. We may contact you for new payment information or provide your refund in another way.
To exercise this right, you must inform us of your decision to withdraw from your Subscription by email at game@vovogame.cn.
We may decide to periodically update the Subscription Services features and/or content made available in the Paid Subscription, and some Subscription Services features and/or content may either become unavailable or be made available for free when this happens. In addition, we may change the Paid Subscription’s plans and their prices, and we will notify you of any applicable changes. Subject to applicable law, you accept the new price by continuing to use the Subscription Services after the price change takes effect.
You are solely responsible for your interactions with other people, whether online or in person. “Sudoku” is not responsible or liable for any loss or damage resulting from any interaction with other App users, persons you meet through the App, or persons who find you because of information posted on, by or through the App. You agree to take reasonable precautions in all interactions with other users on the App, and conduct any necessary investigation before meeting another person. “Sudoku” is under no obligation to become involved with any user dispute, but may do so at its own discretion.
You agree to indemnify, defend, and hold harmless “Sudoku”, its affiliates, officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys’ fees, arising from or relating in any way to your Personal Information, your use of the App, your conduct in connection with the App or with other App users, or any violation of these Terms of Service, any law or the rights of any third party.
We are not responsible or liable for any Personal Information posted on the App or for any offensive, unlawful or objectionable content you may encounter on or through the App. The App is provided “AS IS” and without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. We cannot guarantee and does not promise any specific results from use of the App. We do not represent or warrant that the App will be uninterrupted or error-free, that any defects will be corrected, or that this App or the server that makes the App available are free of viruses or anything else harmful. To the fullest extent permitted by law, we do not make any warranties or representations regarding the use of the materials or Content in the App in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content at your own risk, and that you will be solely responsible for your use and any damage to your mobile Device, computer system or other Device in which you access the App, loss of data or other harm of any kind that may result. We reserve the right to change any and all Content and other items used or contained in the App at any time without notice. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
WE SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS APP OR THE CONDUCT OF OTHER APP USERS (WHETHER ONLINE OR OFFLINE) OR ATTENDANCE AT OUR EVENT OR ANY PERSONAL INFORMATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE APP. YOUR ONLY REMEDY AGAINST US FOR USE OF THE APP OR ANY CONTENT IS TO STOP USING THE APP. THAT SAID, IF WE ARE FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THIS APP OR ANY CONTENT, OUR LIABILITY SHALL NOT EXCEED US$100.00. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
You agree that this App, Terms of Service, Privacy Policy and any dispute between you and us shall be governed in all respects by Hong Kong law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to this App (including but not limited to the purchase in the App) shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in Hong Kong. You consent to waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Hong Kong. Any cause of action or claim you may have with respect to the App (including but not limited to the purchase in the App) must be commenced within one (1) year after the claim or cause of action arises. By using the App, you agree to receive certain electronic communications from us. You agree that any notice, agreement, disclosure or other communication that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. Our failure to insist upon or enforce strict performance of any of these Terms of Service shall not be considered a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall modify any of these T&C. We may assign its rights and duties under these Terms of Service to any party at any time without notice to you.
If any provision in these T&C is held invalid, the remainder of these T&C shall continue to be enforceable. If any provision in these T&C is deemed unlawful, void or unenforceable, then that provision is deemed severable from these T&C and the remaining provisions are still valid and enforceable.
You agree that “Sudoku” has the right to suspend or deactivate your account or your access to certain parts of “Sudoku” at any time and without notice or liability to you. Upon such termination we might delete your account and other information related to your account.
Reason for such termination could be violations of this agreement, requests from law enforcement or other government agency requests, but it is not limited to any of these.